Terms of Use

Effective date: May.16, 2026
Last updated: May.16, 2026

These Terms of Use ("Terms") govern your use of the GymCraft mobile app (iOS and Android) and the gymcraft.co website (together, the "Service"). The Service is operated by [LEGAL ENTITY NAME] ("GymCraft", "we", "us", "our"), based in Canada.

By installing, opening, or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

For questions about these Terms, email support@gymcraft.co. For privacy-specific questions, see our Privacy Policy or email privacy@gymcraft.co.


A quick summary

We've kept these terms as plain as we can without losing the protections we need. The short version:

The full Terms are below.


1. Eligibility

You must be at least 13 years old to use GymCraft (at least 16 if you are in the European Economic Area or the United Kingdom). If you are under the age of majority in your jurisdiction (usually 18 or 19), you may use GymCraft only with the involvement of a parent or legal guardian who agrees to these Terms on your behalf.

You must have the legal capacity to enter into a binding contract and must not be barred from using the Service under the laws of your country.

2. Your account

You can use GymCraft in three ways:

You are responsible for activity that happens through your account. Keep your sign-in credentials confidential. If you become aware of unauthorized use of your account, contact us at support@gymcraft.co.

Anonymous accounts are tied to your device. If you uninstall the app or switch devices without first signing in with email or Google, you will lose access to your gym and workout history. We can't recover anonymous accounts — there's no email or identifier we can use to find them.

One account per person. Don't create multiple accounts to circumvent these Terms, to inflate engagement metrics, or to abuse free trials. We may close duplicate accounts.

3. Acceptable use

When using the Service, you agree not to:

We may suspend or close accounts that violate these rules. See Section 12 for what suspension or termination means.

4. Subscriptions, free trials, and payments

GymCraft offers two subscription plans:

Free trials. Both plans include a 7-day free trial for new subscribers. Trials convert to paid subscriptions unless you cancel at least 24 hours before the trial ends. Free trial eligibility is set by Apple and Google according to their rules.

Renewal. Subscriptions auto-renew at the end of each billing period unless cancelled at least 24 hours before the period ends. Payment is charged to your Apple ID or Google Play account at confirmation and at each renewal.

Cancellation. You can cancel your subscription at any time:

Cancelling stops future renewals. Your subscription remains active until the end of the current billing period.

Refunds. GymCraft does not process refunds directly. Refund requests are handled by Apple (iOS) or Google (Android) under their respective policies. If you believe you are entitled to a refund under a non-waivable consumer protection law in your country, contact us at support@gymcraft.co and we will respond.

Price changes. We may change subscription prices from time to time. We will notify you of price changes before they take effect and give you the opportunity to cancel before the new price applies, as required by Apple, Google, and applicable law.

Subscriber benefits. A GymCraft Premium subscription unlocks the benefits described in the app at the time of purchase, currently: 2x Coins earned on workouts, the ability to earn and spend Crystals, character unlocks, and access to premium gym items. We may add, remove, or modify subscriber benefits over time. We will not materially reduce the core benefits during an active subscription period without notice.

5. In-app economy (Coins and Crystals)

GymCraft uses two in-app currencies, Coins and Crystals, and a system of digital items, characters, and decorations purchased with them.

These currencies and items are not money and have no real-world value. Specifically:

Coins are earned through workouts and certain in-app activities. Crystals are earned only by active subscribers. The points economy is server-authoritative — your client's view of your balance is a reflection of the server's record, not the other way around. If the two ever disagree, the server's record controls.

6. Your content

The main user-submitted content in GymCraft is your gym name. You may also choose to add exercise names, weights, and rep counts to your workout logs. These together are your "Content."

Ownership. You retain ownership of your Content.

Licence to us. You grant us a worldwide, royalty-free, non-exclusive licence to host, store, process, and display your Content only as necessary to provide the Service to you and to operate the Service generally (for example, in aggregated and anonymized form for analytics and to improve the Service). This licence ends when you delete the Content or your account, except for any aggregated and anonymized data already derived from it that no longer identifies you.

No sharing with other users. GymCraft does not currently have friend features, leaderboards, or any other way for one user's Content to be visible to another user. If we add such features in the future, we will update these Terms first.

Content rules. Don't submit a gym name (or any other Content) that:

We use a server-side filter to screen gym names for prohibited content. We may also review, remove, or require you to change Content at our discretion, including if we receive a credible complaint.

7. Our intellectual property

The Service, including all software, pixel art, character designs, sounds, dialogue, music, design, layouts, copy, and other content created by or licensed to GymCraft (the "App Content"), is owned by GymCraft or our licensors and is protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, personal, non-transferable, non-exclusive, revocable licence to install and use the app on devices you own or control, and to access the gymcraft.co website, solely for your personal, non-commercial use of the Service in accordance with these Terms.

This licence does not give you any right to:

All rights not expressly granted are reserved.

8. Third-party services

The Service relies on a small number of third-party providers — primarily Google (Firebase), RevenueCat, Apple, and Google Play. Your use of the Service is also subject to the relevant terms of those providers where they apply to you directly (for example, Apple's media services terms govern your App Store purchases; Google Play's terms govern Android purchases).

We are not responsible for third-party services and we do not control them. If a third-party service is unavailable, GymCraft features that depend on it may also be unavailable.

9. Health and fitness disclaimer

This section is important. Please read it carefully.

GymCraft is a workout journal and gamification app. It is not a personal trainer, a coach, a physiotherapist, or a medical device. It does not prescribe exercises, weights, rep counts, or training programs. It tracks what you choose to do.

To the maximum extent permitted by law, GymCraft is not liable for any injury, harm, or loss arising out of or related to your exercise activities, training decisions, or use of the Service for fitness purposes.

10. Apple-specific terms (iOS users)

If you use GymCraft on an Apple device, the following terms apply to you and to Apple Inc. ("Apple"), in addition to the rest of these Terms. They are required by Apple for apps distributed through the App Store.

11. Disclaimers, warranties, and liability

Service provided "as is". To the maximum extent permitted by law, the Service is provided "as is" and "as available", without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, uninterrupted operation, or freedom from errors.

We do not warrant that the Service will be available at all times, will be error-free, or will meet your expectations. We do not warrant that the data we store for you will never be lost (although we do back it up and take reasonable care). We do not warrant any particular fitness outcome from using the Service.

Limitation of liability. To the maximum extent permitted by law, GymCraft (and our directors, officers, employees, and contractors) will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or related to your use of the Service — even if we have been advised of the possibility of those damages.

Our total cumulative liability to you for all claims arising out of or related to the Service is limited to the greater of (a) the amount you paid GymCraft in the 12 months before the event giving rise to the claim, or (b) $50 CAD.

Where these limits don't apply. Nothing in these Terms limits or excludes our liability for (i) death or personal injury caused by our negligence; (ii) fraud or fraudulent misrepresentation; (iii) gross negligence or wilful misconduct; or (iv) any other liability that cannot be limited or excluded by applicable law.

If you are a consumer in a jurisdiction with non-waivable consumer protection rights (for example, Quebec's Consumer Protection Act, certain provisions of EU consumer law, or similar laws elsewhere), those rights are not affected by this Section, and the limitations in this Section apply only to the extent permitted by your local law.

12. Suspension and termination

Your right to stop using GymCraft. You can stop using the Service at any time, delete the app from your devices, and (if you have a registered account) delete your account from inside the app. Deletion is described in our Privacy Policy.

Our right to suspend or close accounts. We may suspend or close your account, and remove or restrict access to the Service, if:

Where reasonable, we will give you notice and a chance to fix the issue before suspending or closing your account. For serious breaches (fraud, abuse, security attacks), we may act immediately.

What happens on closure. If we close your account, your access to the Service ends. If you have an active paid subscription, we will provide a pro-rated refund for the unused portion if the law of your jurisdiction requires it; otherwise refunds are governed by Apple's or Google's policies.

Survival. Sections of these Terms that by their nature should survive termination — including 7 (our IP), 9 (health disclaimer, as to events before termination), 11 (disclaimers and liability), 13 (governing law and disputes), and any provisions concerning indemnification, fees owed, or limitations — survive termination.

13. Governing law and disputes

Governing law. These Terms are governed by the laws of the Province of British Columbia, Canada, and the federal laws of Canada applicable in British Columbia, without regard to conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

If you are a consumer, this choice of law does not deprive you of the protection of any mandatory consumer law of the country where you live.

Informal resolution first. Before filing a formal complaint or claim, you agree to first contact us at support@gymcraft.co with a description of the issue. We will try in good faith to resolve the issue within 30 days. Most issues can be resolved this way.

Jurisdiction. Subject to the informal resolution requirement above and to any mandatory law that gives you the right to bring claims in your local courts, the courts of British Columbia, Canada have exclusive jurisdiction over any dispute arising out of or related to these Terms or the Service.

Class action waiver (US residents). If you are a resident of the United States, you and GymCraft each agree that any dispute will be resolved on an individual basis only. You waive any right to participate in a class action, collective action, or representative proceeding against GymCraft. This waiver does not apply where it is prohibited by law. You retain the right to bring an individual claim in small claims court if your claim qualifies.

14. Indemnification

To the extent permitted by law, you agree to indemnify and hold harmless GymCraft (and our directors, officers, employees, and contractors) from any claims, damages, losses, liabilities, and reasonable legal fees arising out of:

This obligation does not apply to claims arising out of GymCraft's own negligence, wilful misconduct, or breach of these Terms.

15. Changes to these Terms

We may update these Terms from time to time. When we make material changes, we will:

Continued use of the Service after the effective date of a change means you accept the updated Terms.

16. General

Entire agreement. These Terms, together with our Privacy Policy, are the entire agreement between you and GymCraft regarding the Service.

Severability. If any part of these Terms is held to be invalid or unenforceable, the rest remains in effect.

No waiver. If we don't enforce a provision of these Terms in a particular instance, that does not waive our right to enforce it later.

Assignment. You may not assign these Terms or your account to anyone else without our written consent. We may assign these Terms to an affiliate or in connection with a merger, acquisition, or sale of assets.

Notices. We may give you notices through the app, on the gymcraft.co website, or to the email address associated with your account. You may give us notice by emailing support@gymcraft.co.

Force majeure. We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, war, terrorism, pandemics, labour disputes, internet or telecommunications outages, or actions of third-party providers.

17. Contact

For questions about these Terms or the Service, email support@gymcraft.co.

For privacy-specific questions, email privacy@gymcraft.co or see our Privacy Policy.

If you prefer postal mail:

JOHN KHTARIA
V3H 1P6
Port Moody, BC, V3H 1P6
Canada